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the eclectic
world of
Bea Mombaers


Terms


PURCHASES

All objects and products for sale at www.theworldofbea.com have been described to the best of our abilities and knowledge. You can order by phone at +32 3 298 37 23 or online via www.worldofbea.com. Orders are subject to availability. After completing your purchase, you will receive a confirmation e-mail containing your order number. This order number should be mentioned in all correspondence regarding your purchase.

The digital platform BEA and its corresponding URL www.worldofbea.com are a joint initiative by Bea Mombaers, Astralovesliving, and Luster Publishers. When ordering a product, you are officially purchasing it from Luster NV, located at Hopland 33, B 2000 Antwerp, Belgium. When ordering, you are required to provide Luster with relevant personal information. Invoices can be mailed to you (free of charge) upon request, and only if company details are provided.

If an ordered product is out of stock, we will inform you as soon as possible. You have the right to cancel your order. Luster cannot be held responsible for any possible damage resulting from a product being out of stock.


PAYMENT

All consumer and company purchases need to be paid in advance by credit card (Visa, MasterCard, or American Express) or debit card (affiliated banks). Your order will be shipped after payment is received.


PRICES

Luster reserves the right to change prices and solve any print mistakes. Luster cannot be held responsible for any (print) mistakes in their prices or terms and conditions.


SHIPPING

Each order is subject to a shipping cost for delivery. This amount depends on the contents of your order and the country it will be shipped to. The shipping costs are mentioned on the order form after entering the desired product and your postal details, but before purchase confirmation. These shipping costs include a 21% BTW (VAT) charge.

Delivery Time
In Europe orders are delivered between 3 and 4 days after placing the order (excl. weekends and official holidays) unless otherwise stated.
Delivery to countries outside Europe may vary according to the country. As soon as the goods have been dispatched we will send you an e-mail. All orders are sent by TNT. The estimated delivery times quoted by BEA are merely an indication. They are not binding. 


RETURNING GOODS

You have the right to return your package without motivation within seven (7) days after delivery. Returned goods are only accepted when:
1. the packaging is undamaged and we receive the product in its original state.
2. you have e-mailed the order number of the product and your ordering data to sales@worldofbea.com
3. you have paid the costs for returning the product.
If all the above conditions have been met, you will be reimbursed immediately.

Goods can be returned to: Astralovesliving, O-L-Vrouwplein 28, 9100St. Niklaas, Belgium.

Goods are returned at your own risk.


SAFELY PURCHASING WITH CREDIT CARD

Luster has taken all precautions to guarantee the security of your credit card details, and complies with the international standards for secure internet transactions, SSL (Secure Socket Layer). All purchase transactions are automatically processed through an encrypted server. All information you enter online during the purchasing process is encrypted through SSL encryption technology. This ensures any personal information exchanged is illegible and useless to third parties. To guarantee complete security of your credit card information, none of this information will be stored.